This Privacy Policy explains how DrishVeda collects, uses, stores, and protects personal information when you use our website and software services.
This policy is written for users in India and should be read together with our Terms of Service.
Information we collect
- account information such as name, email address, and authentication identifiers
- workspace data such as saved charts, birth details you enter, notes, and account defaults
- billing and subscription records once paid services are enabled
- technical data such as device, browser, logs, and service diagnostics
How we use information
- to create and secure your account
- to operate chart computation and workspace features
- to administer enterprise access, seat assignment, and support requests
- to improve reliability, performance, and product quality
- to meet legal, tax, security, and compliance obligations
Payments and service providers
When live billing is enabled, payments may be processed through Razorpay or another disclosed processor. We may also use service providers for infrastructure, authentication, backups, analytics, and transactional email.
We share data only to the extent reasonably required for service delivery, security, support, or legal compliance.
Data retention
We retain account and workspace data for as long as needed to operate the service, comply with law, resolve disputes, and enforce agreements. We may retain backup copies for security and disaster recovery for a limited period.
Your choices
- You may request account updates or closure by contacting support.
- Enterprise users should first contact their account owner or administrator for workspace-access matters.
- You may ask product or privacy questions through the support and grievance contacts published on this site.
Security
We use reasonable technical and organizational safeguards to protect user information. No internet-based service can guarantee absolute security, so users should also protect their own credentials and devices.
Children
DrishVeda is intended for adult practitioners, businesses, and supervised professional use. It is not designed as a child-directed service.
Policy changes
We may update this policy as the product, infrastructure, or legal posture evolves. The latest version published on this page will govern from its effective date unless otherwise stated.
For product, billing, privacy, or grievance matters, email contact@drishveda.com. India-specific business, GST, and registered-address details should be updated here before paid public launch.